From Septic Application to Permit - One Workflow, One Revenue Trail
Automated invoicing, mobile inspection, rectification and permit issuance connected back to finance.
The Problem
Environmental-health work fails citizens and auditors when application, payment, inspection evidence and finance are disconnected.
- Officers need supporting documents and payment status before scheduling compliance work.
- Field findings, pass/fail criteria, observations and photos must remain attached to the record.
- Non-compliance must create a controlled rectification path.
- Fees must reconcile to the right income accounts and drill back to the application.
The Solution
Treat the application, inspection, permit and fee as one governed transaction.
- Created invoices in CPM and exposed payment through e-Services.
- Updated Environmental Health and portal status when payment was confirmed.
- Captured inspection criteria, observations and photos on mobile.
- Generated permits and pushed daily fee transactions to NetSuite GL.
iTANZ Environmental Health, Oracle, iTANZ CPM, e-Services Portal, mobile inspection workflow, iTANZ Finance GL, NetSuite, automated revenue batch
Operational Impact Demonstrated
Payment and compliance events update staff and citizen views.
Inspection criteria, observations and photos become part of the application record.
Rectification uses an explicit On Hold and re-inspection path.
Daily fees reconcile to GL and drill back to the application.
The Conclusion
A permit is only one output. The real system has to carry payment, inspection evidence, compliance and revenue together.
Source basis: Pormpuraaw demo deck, Use Case H - slides 84, 87 and 90.
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